Snow Day January 22

Snowman_150x150Due to inclement weather we will be closed for business tomorrow, Jan 22. The conditions could have an impact on your delivery, especially if you are located in the northeast corridor. Most of our customers automatically receive a tracking report from FedEx after placing an order; however, if you are not currently receiving these updates, please contact a Stockton Graham & Co. Customer Care Associate who will be happy to track your package for you. We also invite you to check out FedEx.com for additional information and updates.

Weather permitting, we plan to be back up and running on Monday, Jan 25. Until then, please leave any messages with orders@stocktongraham.com. Have a safe weekend and stay warm!

Winter Weatherize Your Business

The warmth from the oven seemed to permeate the out-of-doors over Thanksgiving weekend here in Raleigh, where Stockton Graham & Co.’s warehouse is located. But the Central part of the U.S. had a different winter weather story. Stockton Graham & Co. Raleigh roaster winter weather info

Winter Storm Delphi dumped heavy snow, sleet and freezing rain from the Plains into the Upper Midwest, creating dangerous travel conditions. The storm impacted deliveries for some of our customers in places such as Minneapolis/St. Paul, Sioux City, Iowa, and Sioux Falls, South Dakota.

Delphi gave us a clue as to what to expect this winter whether your business is located in Minneapolis, Oregon, Florida or North Carolina. According the National Weather Service, the South and Southeast are expected to see colder than average temperatures from December through February, which means any precipitation in Raleigh could lead to debilitating snow and ice storms.

“The unusual strength and east-based location or “flavor” of the El Niño event suggests that a very warm 1982-83 or 1997-98 winter is quite possible, with highest confidence for a mild winter across the northern Plains and Pacific Northwest and highest confidence for a cooler winter across the south-central U.S.,” said Dr. Todd Crawford of Weather Service International.

If weather becomes too extreme, shipments from our vendors like Torani from the West Coast can be delayed. Here in Raleigh, if there is snow and ice on the roads, our staff cannot get to the roasting facilities and warehouses to process your orders. And, of course, FedEx and our other freight carriers will be at a stand-still if their large trucks cannot pass on the icy roads anywhere from Raleigh to your business.

We want your business to be prepared in the event of winter weather. Here are a few tips from our Customer Care Team:

Stock Up: Have at least one extra week of essentials like coffee and cups on hand so if shipments are delayed, your business can still operate.

Order Earlier: Place your orders on Monday or Tuesday so they don’t sit in trucks or on tarmacs over the weekend. This is particularly important if you are ordering sugar-free syrups, as those tend to freeze easily and can explode if left in the cold over the weekend.

Track Orders: All shippers offer tracking either by email or text or both. Sign up to receive automatic tracking on all your orders so you’ll know whether, say, an ice storm in Omaha will effect your delivery in Seattle.

All of us at Stockton Graham & Co. wish you a very safe and successful winter.