Christmas & New Year’s Holiday Schedule

Stockton Graham & Co christmas new years holiday schedule
Wondering about our holiday schedule? Stockton Graham & Co. will be closed on Thursday, December 24 and Friday, December 25 for the Christmas holiday.

Please note that most shippers, including FedEx and LTL, may NOT be moving freight from Thursday, December 24 to Saturday, December 26. To ensure that your business has enough product for the busy holiday weekend, please place your orders with our Customer Care Associates or orders@stocktongraham.com by noon on Monday, December 21. This will allow us to process your order and get it shipped to you before Christmas so you have product for the very busy holiday weekend.

If you pick up your order at our Raleigh coffee roasting facility, please place your order by 5pm on MONDAY, December 21. Please plan to pick up your order no later than 3pm on Wednesday, December 23.

PLAN AHEAD FOR THE HOLIDAYS

As we move into the end-of-year holiday season including Christmas and New Year’s Eve, we encourage all customers to order early and stock up, as normal shipping transit times are not guaranteed during this time of year due to tremendous increases in their overall package volume. Please also note that we are entering the season for snow and ice delays. Read our suggestions for winterizing your business here.

In addition, our roasting facilities will be closed, and we will not be processing orders on Thursday, December 31 AND Friday, January 1. That means final orders of the year will be ready for shipping or pickup by noon on Wednesday, December 30. Please plan your New Year’s orders accordingly.

HOLIDAY SCHEDULE SUMMARY
Thanksgiving CLOSED 11/26 – 11/30
LOCAL ORDERS by 11/23
SHIPPED ORDERS by 11/20
Christmas CLOSED 12/24 – 12/28
LOCAL ORDERS by 12/21
SHIPPED ORDERS by 12/21
New Year’s CLOSED 12/31 – 1/4
LOCAL ORDERS by 12/28
SHIPPED ORDERS by 12/28

To track your packages, head over to FedEx.com. All of us at Stockton Graham & Co. wish you a coffee-rific holiday season!

Winter Weatherize Your Business

The warmth from the oven seemed to permeate the out-of-doors over Thanksgiving weekend here in Raleigh, where Stockton Graham & Co.’s warehouse is located. But the Central part of the U.S. had a different winter weather story. Stockton Graham & Co. Raleigh roaster winter weather info

Winter Storm Delphi dumped heavy snow, sleet and freezing rain from the Plains into the Upper Midwest, creating dangerous travel conditions. The storm impacted deliveries for some of our customers in places such as Minneapolis/St. Paul, Sioux City, Iowa, and Sioux Falls, South Dakota.

Delphi gave us a clue as to what to expect this winter whether your business is located in Minneapolis, Oregon, Florida or North Carolina. According the National Weather Service, the South and Southeast are expected to see colder than average temperatures from December through February, which means any precipitation in Raleigh could lead to debilitating snow and ice storms.

“The unusual strength and east-based location or “flavor” of the El Niño event suggests that a very warm 1982-83 or 1997-98 winter is quite possible, with highest confidence for a mild winter across the northern Plains and Pacific Northwest and highest confidence for a cooler winter across the south-central U.S.,” said Dr. Todd Crawford of Weather Service International.

If weather becomes too extreme, shipments from our vendors like Torani from the West Coast can be delayed. Here in Raleigh, if there is snow and ice on the roads, our staff cannot get to the roasting facilities and warehouses to process your orders. And, of course, FedEx and our other freight carriers will be at a stand-still if their large trucks cannot pass on the icy roads anywhere from Raleigh to your business.

We want your business to be prepared in the event of winter weather. Here are a few tips from our Customer Care Team:

Stock Up: Have at least one extra week of essentials like coffee and cups on hand so if shipments are delayed, your business can still operate.

Order Earlier: Place your orders on Monday or Tuesday so they don’t sit in trucks or on tarmacs over the weekend. This is particularly important if you are ordering sugar-free syrups, as those tend to freeze easily and can explode if left in the cold over the weekend.

Track Orders: All shippers offer tracking either by email or text or both. Sign up to receive automatic tracking on all your orders so you’ll know whether, say, an ice storm in Omaha will effect your delivery in Seattle.

All of us at Stockton Graham & Co. wish you a very safe and successful winter.

Independence Day is Nearly Here

The 1996 movie Independence Day from Roland Emmerich has over 180 filming mistakes, including our favorite:

When the huge alien ship settles over the White House, there is an exterior wide shot with tons of tourists milling about outside the property’s big iron gates. Not one person—adult or child—has any sort of reaction to the city-size alien ship that’s hovering above.Independence Day Shipping

Folks may not care about an alien invasion at your store this Independence Day, but they will care if your store runs out of coffee, syrups or smoothie mix you use to create their morning (or afternoon) fix.

Our Raleigh, NC coffee roasting facility will be closed from July 3-July 5.

So be sure to get your orders in early next week—Monday June 29 is ideal. Both Stockton Graham and FedEx will be closed on July 3-July 5 (click here for downloadable FedEx schedule).

Please note that neither FedEx nor our other shipping companies will move freight from July 3 – July 5. If you receive product via either of these methods, be sure to place your order by noon on Monday, June 29. If you pick up at our Raleigh headquarters, please place your order by noon on Wednesday July 1. 

All local pickups must be made before 3pm on Thursday, July 2.

Call a Customer Care Associate at 800 835 5943 to place your orders.

Stockton Graham & Co. New Year’s Hours!

PrintStockton Graham & Co. will be closed on Thursday, January 1st for New Year’s. FedEx will also not pick up or deliver on that date in observance of the holiday [read more]. We encourage all customers to order early and stock up, as FedEx’s normal shipping transit times are not guaranteed during this time of year due to tremendous increases in their overall package volume.

INVENTORY CLOSING ALERT!
We will be conducting a physical yearly inventory on Friday, January 2nd and WILL NOT be processing any orders that day. Customer service will be available on Friday to take orders that will be processed and shipped on Monday, January 5th.

All orders received after noon on Wednesday, December 31st will not roast and ship until Monday, January 5th. FOR LOCAL CUSTOMERS: We request all pick-ups be made by noon on Wednesday, December 31st.

REMINDERCustomers, send email orders to: orders@stocktongraham.com. If you email an individual, be sure to copy orders@stocktongraham.com. This is to ensure your order is processed on time if someone is out traveling, visiting customers or away from their computer. Your emails should be confirmed. If you haven’t received confirmation within one day, call to secure your order.

We will re-open and resume our normal operating schedule on Friday, January 2nd. To track your packages, head over to FedEx.com. All of us at Stockton Graham & Co. wish you a wonderful New Year!

Read our other New Year’s themed blogs:

New Year’s Promotions for your Coffee Shop
Prepare your Cafe for 2013 New Year’s Resolutions
Top “New Year’s Resolution Friendly” Cafe Recipes

Stockton Graham & Co. Christmas Closing 2014

Christmas in July Promotion Ideas and RecipesStockton Graham & Co. will be closing on Thursday, December 25th & Friday, December 26th for Christmas. FedEx will not pick up on these days in observance of the holiday. Fedex Ground will be delivering on the 24th – click here for more details. We encourage all customers to order early and stock up, as FedEx’s normal shipping transit times are not guaranteed during this time of year due to tremendous increases in their overall package volume.

All orders received after noon on Tuesday, December 23rd will not be processed or roasted and shipped until Monday, December 29th. FOR LOCAL CUSTOMERS: We request all pick-ups be made by noon on Wednesday the 24th.

REMINDER:
Customers, send email orders to orders@stocktongraham.com.
If you email an individual, be sure to copy orders@stocktongraham.com to ensure your order is processed on time if someone is out of the office. Your emails should be confirmed. If you have not received confirmation within one day, please call 800-835-5943 to secure your order.

We will re-open and resume our normal operating schedule on Monday, December 29th. To track your packages, head over to FedEx.com. All of us at Stockton Graham & Co. wish you a wonderful Holiday!

Thanksgiving Shipping Alert

SGC-wholesaleStockton Graham & Co. will be closed on Thursday, November 27th and Friday the 28th for Thanksgiving. FedEx will also not pick up or deliver on Thanksgiving day in observance of the holiday. We encourage all customers to order early and stock up as FedEx’s normal shipping transit times are not guaranteed during this time of year due to tremendous increases in their overall package volume.

All orders received after noon on Wednesday, November 26th will not roast and ship until Monday, December 1st.

FOR LOCAL CUSTOMERS: We request all pick-ups be made by noon on Wednesday the 26rd.

We will re-open and resume our normal operating schedule on Monday, December 1st To track your packages, head over to FedEx.com.

All of us at Stockton Graham & Co. wish you a wonderful Thanksgiving!

July 4th Shipping Alert

CUP-flagStockton Graham & Co. will be closed on Friday, July 4th in observance of Independence Day. Please allow an additional transit day as FedEx will not pick up or deliver on the 4th.

All orders received after 12PM ET on Thursday, July 3rd will not ship until Monday, July 7th. We invite you to head over to FedEx.com to calculate the transit days to your area from our ’27612′ zip code.

FOR LOCAL CUSTOMERS: All pick-ups must be made by 3:00 pm on Thursday, July 3rd. Pick-up orders must be placed by the end of day on Wednesday, July 2nd.

We will resume our normal business schedule on Monday, July 7th.

We wish you all a fun, happy and safe 4th of July!