Christmas Shipping Alert

Stockton Graham & Co. will be closed on Monday, December 26th. FedEx will not pick up or deliver on the 26th, too. We encourage all customers to order early and stock up as FedEx’s normal shipping transit times are not guaranteed during this time of year due to tremendous increases in their overall package volume.

All orders received after noon on Friday, December 23th will not ship until Tuesday, December 27th. We resume normal business hours on Tuesday the 27th.

FOR LOCAL CUSTOMERS: All orders must be picked up by noon on Friday, December 23rd.

If you have any questions, please contact us at (800) 835-5943.

All of us at Stockton Graham & Co. wish you a safe and happy holiday season!

Mike Adams
Stockton Graham & Co.

 

Thanksgiving Shipping Alert

Stockton Graham & Co. will be closed on Thursday, November 24th and Friday the 25th for Thanksgiving. FedEx will also not pick up or deliver on Thanksgiving day in observance of the holiday. We encourage all customers to order early and stock up as FedEx’s normal shipping transit times are not guaranteed during this time of year due to tremendous increases in their overall package volume.

All orders received after noon on Wednesday, November 23th will not roast and ship until Monday, November 28th.

FOR LOCAL CUSTOMERS: We request all pick-ups be made by noon on Wednesday the 23rd.

We will re-open and resume our normal operating schedule on Monday, November 28th. To track your packages, head over to FedEx.com.

All of us at Stockton Graham & Co. wish you a wonderful Thanksgiving!

Mike Adams
Stockton Graham & Co.

 

Labor Day Shipping Alert

Stockton Graham & Co. will be closed on Monday, September 5th in observance of Labor Day. Please allow an additional transit day as FedEx will also not pick up or deliver on the 5th.

All orders received after noon on Friday, September 2nd will not ship until Tuesday, September 6th. We invite you to head over to FedEx.com to calculate the transit days to your area from our ’27612′ zip code.

FOR LOCAL CUSTOMERS: All pick-ups must be made by 1:00 pm on Fri., Sept. 2rd. Pick-up orders must be placed by the end of the prior business day.

We will resume our normal business schedule on Tues., Sept. 6th.

We wish you all fun, happy and safe Labor Day!

Mike Adams
Stockton Graham & Co.

 

Memorial Day Shipping Alert

Stockton Graham & Co. will be closed on Monday, May 30th in observance of Memorial Day. Please allow an additional transit day as FedEx will also not pick up or deliver on the 30th.

All orders received after noon on Friday, May 27th will not ship until Tuesday, May 31st. We invite you to head over to FedEx.com to calculate the transit days to your area from our ‘27612’ zip code.

FOR LOCAL CUSTOMERS: All pick-ups must be made by 3:00 pm on Fri., May 27th. Pick-up orders must be placed by the end of the prior business day.

We will resume our normal business schedule on Tues., May 31st.

We wish you all fun, happy and safe Memorial Day weekend!

Mike Adams
Stockton Graham & Co.

 

Package delayed due to weather? Check out FedEx.com

The weather for most of the South is frightful, but we are here at our warehouse in Raleigh receiving and producing orders (and yes, the warmth from the roaster is delightful).

We want to make you aware that the snow and ice could have an impact on your delivery, depending on the conditions in your area and across the country. Most of our customers automatically receive a tracking report from FedEx after placing an order; however, if you are not currently receiving these updates, please contact an SGC customer care associate who will be happy to track your package for you. We also invite you to check out FedEx.com for additional information and updates.

If you must travel, please stay safe and keep warm!

Mike Adams
Stockton Graham & Co.

Labor Day Shipping Alert

Stockton Graham & Co. will be closed on Monday, September 6th in observance of Labor Day. Please allow an additional transit day as FedEx will also not pick up or deliver on the 6th.

All orders received after noon on Friday, September 3rd will not ship until Tuesday, September 7th. We invite you to head over to FedEx.com to calculate the transit days to your area from our ‘27612’ zip code.

FOR LOCAL CUSTOMERS: All pick-ups must be made by 3:00 pm on Fri., Sept. 3rd. Pick-up orders must be placed by the end of the prior business day.

We will resume our normal business schedule on Tues., Sept. 7th.

We wish you all fun, happy and safe Labor Day.

Dear Joe,

I’ve looking to eliminate all paper invoices. How can Stockton Graham help me “go green”?

Thanks,

Martha

Dear Martha,

We have been offering paperless invoicing for a few years now. If you aren’t currently receiving invoices to a preferred email address, please notify us and our staff will be happy to update your information.

Also, if you signed up for paperless invoicing when you filled out an account form and still aren’t receiving the emails, it is possible the messages are being filtered to a spam folder. Please add Stockton Graham to your list of safe senders.

As a customer you can also receive up-to-the-minute tracking info from FedEx via email.

Yours in coffee,

Josephius A. Graham