Snow Day January 22

Snowman_150x150Due to inclement weather we will be closed for business tomorrow, Jan 22. The conditions could have an impact on your delivery, especially if you are located in the northeast corridor. Most of our customers automatically receive a tracking report from FedEx after placing an order; however, if you are not currently receiving these updates, please contact a Stockton Graham & Co. Customer Care Associate who will be happy to track your package for you. We also invite you to check out FedEx.com for additional information and updates.

Weather permitting, we plan to be back up and running on Monday, Jan 25. Until then, please leave any messages with orders@stocktongraham.com. Have a safe weekend and stay warm!

Snow Day February 26

Stockton Graham Snow DayWhipped snow is fun like whipped milk but not as yummy. Due to an abundance of the white stuff on the ground this morning, Stockton Graham & Co. is closed today.

The weather could have an impact on your delivery, depending on the conditions in your area and across the country. Most of our customers automatically receive a tracking report from FedEx after placing an order; however, if you are not currently receiving these updates, please contact a Stockton Graham & Co. Customer Care Associate who will be happy to track your package for you. We also invite you to check out FedEx.com for additional information and updates.

Look for us tomorrow at 9 a.m. If the roads are clear, we’ll be here roasting coffee. Until then, stay warm, stay safe and drink some coffee!

 

Stockton Graham Closing Early Feb 24

Stockton GrahamThe snow is piling up outside Stockton Graham’s roastery, and so we’re closing early today. We’ll be back tomorrow at 9 a.m. sharp.

The weather could have an impact on your delivery, depending on the conditions in your area and across the country. Most of our customers automatically receive a tracking report from FedEx after placing an order; however, if you are not currently receiving these updates, please contact a Stockton Graham & Co. Customer Care Associate who will be happy to track your package for you. We also invite you to check out FedEx.com for additional information and updates.

Until tomorrow, stay warm, stay inside and drink some coffee!

 

Shore Up Torani Savings in Ocean City

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Join Stockton Graham & Co.’s Debra Dolan, our Northeast Director of Business Development, and Torani at the 40th annual Ocean City Hotel-Motel-Restaurant Association’s Spring Trade Expo and enjoy Torani savings. Mark your calendars to visit booth #214 on March 8 and 9 to sample some of Torani’s award-winning smoothies and frappes.

While you’re visiting, check out our special show promotion. When you purchase a Vitamix® or BlendTec® blender package from Stockton Graham & Co., you’ll get two FREE cases of Torani Real Fruit Smoothie Mix or Real Cream Frappe Base (limit two FREE cases).

Don’t need a new blender? You can still save on Torani when you visit the show. Just order three cases of Torani Real Fruit Smoothie or Real Cream Frappe in Ocean City and get 1 case FREE.

Debra, an avid cook and former Coffee Fest America’s Best Coffeehouse judge, will be sharing some of her favorite Torani recipes at the show booth.

“The kids and I love blueberry-pomegranate smoothies made with Torani Real Fruit Smoothie Mix and yogurt,” Debra says. “The yogurt provides a healthy, creamy base for the crisp freshness of the fresh-picked blueberry and pom flavor.”

Debra’s Favorite Blueberry-Pom Smoothie

  • 8 oz. Torani Real Fruit Smoothie Mix
  • 2 c. ice
  • 2 oz Greek yogurt
Instructions: Fill cup with ice, Torani Real Fruit Smoothie Mix and Greek yogurt. Blend until smooth (#4 blender cycle). Pour into chilled glass and garnish with fresh fruit and mint.

Register for the event online today.

Offers valid for conference attendees and expire March 30, 2015. For more information, call our Customer Care Associates at 800 835 5943.

New Year’s Day and Yearly Inventory Closings January 1st & 2nd, 2015

SGC-wholesaleStockton Graham & Co. will be closing on Thursday, January 1st, 2015 for New Year’s Day. FedEx will not pick up on this day in observance of the holiday. Click here for more details. We encourage all customers to order early and stock up, as FedEx’s normal shipping transit times are not guaranteed during this time of year due to tremendous increases in their overall package volume.

All orders received after noon on Wednesday, December 31st will not be processed or roasted and shipped until Monday, January 5th. FOR LOCAL CUSTOMERS: We request all pick-ups be made by end of business day on Wednesday, December 31st

INVENTORY CLOSING ALERT!
We will be conducting a physical yearly inventory on Friday, January 2nd and WILL NOT be processing any orders that day. Customer service will be available on Friday to take orders that will be processed and shipped on Monday, January 5th.

REMINDER:
Customers, send email orders to orders@stocktongraham.com.
If you email an individual, be sure to copy orders@stocktongraham.com to ensure your order is processed on time if someone is out of the office. Your emails should be confirmed. If you have not received confirmation within one day, please call 800-835-5943 to secure your order.

We will resume our normal operation schedule on Monday, January 5th. To track your packages, head over to FedEx.com. All of us at Stockton Graham & Co. wish you a wonderful New Year!

Dilworth Coffee Anniversary Event

STG513-ID-DWCstickerOur sister company, Dilworth Coffee is celebrating their 25th anniversary of providing craft-roasted coffee to the Charlotte area. To celebrate this significant achievement with their customers, the four licensed stores hosted a Free Coffee Day on November 18th 2014 featuring their 25th anniversary coffee, Organic Willow Oak Estate Blend. Dilworth Coffee’s 25th anniversary coffee was roasted exclusively for the store by Stockton Graham & Co.’s team. Don Keen, founder of Dilworth Coffee, made appearances at three of the stores on the day of the event.

For the Dilworth Coffee event, a press release was sent to local media outlets, the event was promoted on social media and added to community calendars, posters were hung at the stores and “bounce-back” coupons were given out to guests. Customers across Charlotte were delightfully greeted with free cups of Dilworth Coffee on Tuesday, November 18, 2014 in celebration of the 25th anniversary of Dilworth Coffeehouse. Don Keen, the founder of Charlotte’s original and enduring coffee brand along with Thom Swain from Stockton Graham & Co. visited area locations to meet and greet customers. Some life-long Charlotteans were sure to stop and thank Don for his contributions to the coffee community. One visitor recounted her childhood memories of the intoxicating smell of roasting coffee that floated in the air in the Dilworth neighborhood. The impact of Dilworth Coffee’s commitment to excellence and customer service is as evident today as it was when the Keens first opened their café in the Dilworth neighborhood twenty-five years ago.

Reviews of the new anniversary blend were glowing; Organic Willow Oak Estate blend harkens back to the origins of Dilworth Coffee at the former home of the Keens who once lived on Willow Oak Dr. The alluring aroma of this coffee, which blends Latin and Indonesian coffees and is matched by its seamless balance of mild chocolate and spicy notes drew customers in, and will surely have them coming back for more. For a limited time, area Dilworth Coffeehouse locations are still offering a free commemorative mug with the purchase of a pound of Organic Willow Oak Estate.

With the coffee market fluctuating within the recent months, many of our customers are cutting budgets, with marketing and events being the one of the first things to go. This can be detrimental to a business that needs to be constantly promoting itself to new customers while giving regular customers a reason to come back more often. By hosting or sponsoring an event, a coffee shop strengthens relationships with their customer base and the community. It is also a great way to garner media exposure by contacting local outlets and adding the event to online community calendars.

Events are great ways to promote your stores and bring customers back again and again. Read more about how to host an event for your business:

  1. Contact Local Media Outlets: Draft a press release to send to local media outlets. Make sure to cover WHO, WHAT, WHEN and WHY in your release. This gives any reporter you reach out to all the information they will need to cover your event.
  1. Social Media: Promote your event online with social media. Tweet or Facebook in the weeks leading up to the event and post reminders on the day of the event.
  1. Flyers/Posters: Put up flyers or posters in your store to promote your event to current customers. Make sure it is clear on the poster WHERE and WHEN your event is taking place.
  1. Coupons: Create coupons designed to bring any one who attends the event back to your business. This usually includes a coupon that expires within a month after the event.

For more tips about how to create an event to build your business, call us at 800 835 5943 or browse our blog archives.

Stockton Graham & Co. at First Friday

BREWING-GUYStockton Graham & Co. will be at Art Space on First Friday from 6pm-9pm on November 7th! Come by our table and see what our team has been working on, our latest blend! We will be serving our freshly roasted coffee to fuel the First Friday fun and debuting the latest project our team has been working on.