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UPDATE: Coffee College 101 February date added

by Stockton Graham on January 28, 2010

in Blog, Coffee, General, News

2/11: Coffee College 101: Coffee & Espresso Basics – LIMITED SPACE AVAILABLE

Your own personal “Good, Bad and Ugly” review can be a great first step to evaluate your businesses’ own successes and failures.

By focusing on offering outstanding service and quality, you can keep your best customers happy and expand your base. You aren’t going to gain a bunch of customers by having the “cheapest cup of coffee in town.”

Seasonal Surviving and Thriving for 2009

by Stockton Graham on August 31, 2009

in General

The coming weeks and months are typically the most exciting, profitable and (unfortunately) stressful periods for café owners. Children are heading back to school, which brings in the parents who drop them off and pick them up. College kids fill up the dormitories on campus and begin looking for that “third place”. Christmas is just around the corner. Done are the beach trips with the sticky weather and, like the crisp air of autumn, your customer base comes blowing back into your shop like they never even left, as if on some extended summer vacation.